Our Team
We've experienced extraordinary growth in the past five years. This is due in part to a unique team of individuals. We've chosen the very best people to be a part of our team. Our staff is second to none; all are committed to achieving excellence in quality, service, and performance.
In order to provide you with outstanding and personalized service, we have created a team dedicated to serving your special needs.
Meet the Management
Your Team
| Sales Associate Account Administrator Installation Manager Scheduler |
District Manager Service Manager Service Coordinator |
Sales Associate
Your Sales Associate will work with your purchasing and sales staffs to ensure model specifications, product, and pricing requirements are met. Special pricing requests and product specification changes are given top priority. Your Sales Associate will be available to meet with your staff on a regular basis, or as needed.
Administration
Your Account Administrator will review flooring selections, identify products, determine quantities needed, and prepare installation paperwork. Each processed job goes through a quality assurance review to ensure accuracy. Only after being reviewed and approved will each job progress to Purchasing and other departments.
Installation / Scheduling
Your Installation manager will oversee your subcontractor job assignment and will maintain constant communication with your field personnel.
Our two week notification system has been successful in ensuring timely installations and reducing back-ordered product.
Field Management
Your Area Managers will be assigned to, and responsible for, specific communities. They are your in the field contacts. They pre-inspect jobs, oversee installation, and do a thorough post installation inspection. 
They have decision making authority and are qualified to make repairs as well. Your District Area Manager is available to assist you with problems at any time.